What’s your take? I think she got a phone chimp. (pardon the pun)
The case of the Phone Chimp verses the killer chimp… Sadly, this is kind of disturbing.
Recently while working online I stumbled across this tramatic video. It’s a 911 call of a woman who is watching her friend be attacked, (torn apart) by a chimp.
I was actually more shocked by the cluelessness of the 911 operator. Do they get paid? I mean the guy was clueless, obviously not doing a good job in my estimation.
In my emergency training in the past:
Find the emergency, assess the situation, and try to try to secure the safety of the people involved. Keep them calm, assist them in trying to get help. These are a few quotes as he responds to her….
:: Part of the transcript ::
(Chimp heard screaming in background)
DISPATCHER: What’s the problem with your friend, I need to know. (chimp screaming)
HEROLD: Send the police up with a gun, with a gun, hurry up! (chimp screaming)
DISPATCHER: Who has the gun?
HEROLD: Please hurry up! Please hurry up! He’s killin’ my girlfriend
DISPATCHER TO POLICE: 241 Rockrimmon Road they’re sayin’ someone has a gun and trying to kill somebody.
HEROLD: Hurry up!
DISPATCHER: They’re on their way, but I need you to give me more information, who’s doing this?
HEROLD: Inaudible…with guns!
DISPATCHER: Who has the guns?
HEROLD: No! Bring the guns! Ya gotta kill my chimp…inaudible
DISPATCHER: What’s the problem there?
HEROLD: Hurry up!
DISPATCHER: I need you to talk to me, I need you to calm down. Why do you need somebody there?
HEROLD: What? Please, God!
DISPATCHER: What is the problem?
HEROLD: He’s killing my friend!
DISPATCHER: Who’s killing your friend?
HEROLD: Chimp, my chimpanzee
DISPATCHER: Oh, your chimpanzee is killing your friend?
HEROLD: Inaudible…yes he ripped her apart. Hurry up! Hurry up please!
DISPATCHER: Inaudible…there is someone on the way.
HEROLD: With guns, please just shoot him!
There is more, you have to hear it to see what I mean.
I think he’s half the problem. He keeps asking what’s the problem when she told him over and over. I honestly think he must be slow. Or something was wrong with his comprehension.
The last think you want to do is repeat yourself over and over to an idiotic 911 agent while your friend is being torn to shreds by a simian assassin.
These are a few of his responses, he isn’t even giving her his full focus. She is clearly telling him what happened, and is happening. Can he not hear the screaming chimp in the background? Did this guy even care? Listen to his lack of tact as he talks with her, as if he thinks she’s pranking him. Or that she’s delusional.
In her case he should have established the situation, the safety, and notice how long it takes him to even tell her to get out of the dangerous situation….
This is what you should give the operator when you call 911:
1. The emergency and your location address and identifiers for police.
2.Type of emergency or specific details.
3. Is anyone injured?
4. Other info related to the incident.
5. Your name, and other identifiable information for follow-up
6. Phone number you are calling from.
7. Let the 911 Operator end the phone call stay on the phone as long as it takes. There may be short conversation interruptions due to the 911 Operator
talking with Emergency Responders. Stay on the phone until the 911 Operator tells you to hang up.
I just think it’s such a weird thing too how people try to tame wild animals and make them wear diapers like killers that could snap at any time… how sad.
What is your take, give it a listen and let us know what you think. Would you have done anything different if you were the 911 operator?
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